Media insight
In-store retail media formats explained for national brands
By HRM.
Published . Last updated .
In-store formats split by where they sit in the trip. Entrance screens buy first impression, aisle and endcap displays buy category adjacency, checkout screens buy proximity to purchase, and in-store audio buys store-wide frequency at low cost. The job decides the format before the rate does.
Which format should a launch use?
A launch usually needs awareness before it needs conversion pressure, so entrance screens and in-store audio carry the weight. They introduce the product across the whole trip rather than competing for attention at a single shelf the shopper may never reach.
Once distribution is established and shoppers know the product exists, the balance shifts toward aisle and endcap placements that sit where the decision happens. Running the launch mix unchanged for a year is one of the more expensive habits in shopper marketing.
Why do checkout screens cost the most?
Checkout screens are the last addressable moment before the basket closes, and they hold a captive shopper for the length of a queue. Scarcity matters too: a store has one entrance area and many aisles, but only a few lanes worth selling.
That premium is only worth paying for products that can still enter the basket at the lane, such as impulse formats, add-on sizes and promotional bundles. For a planned, high-consideration purchase, the same money usually works harder earlier in the trip.
Where does in-store audio fit?
In-store audio is the cheapest way to buy store-wide frequency. It reaches shoppers regardless of which aisles they walk, which makes it a useful base layer under a visual buy rather than a standalone tactic.
Audio also carries the store's language mix, which matters in this channel. A spot recorded for the shopper who is actually in the aisle performs differently from a translated national script, and the production cost difference is small next to the media weight behind it.
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Axel Olivella
Business Development Director, HRM